How do I enable Spam filters for my email account in SmarterMail?

The following article explains how to enable Spam filtering for your mail account. SmarterMail includes many advanced anti-Spam measures that help keep out unwanted junk mail. There are three levels of Spam probability: low, medium and high. Customizing Spam settings flags certain messages for their level of Spam probability. The flagged messages are then handled according to specified actions for each level. To set a Spam filter for incoming email messages, please follow these steps:

1. Open a browser window and go to one of the following URL: http://mail.yourdomainname.com

2. Login using your email address and password.

3. From the Settings menu, select My Spam Filtering.

4. Select the radial button Override Spam settings for this account.

5. Click the Actions tab.

6. For each Spam level (Low, Medium, and High), choose the Weight and Action for an e-mail. If you choose to add text to the subject line of messages, enter it in the text box below the action drop down menu. The actions are defined as:

* No Action: nothing is done to the email message

* Delete Message: the email message is immediately deleted

* Move to Junk E-Mail folder: the email message is moved to the junk email folder (a default folder created by SmarterMail)

* Add text to subject line: additional text can be added to the subject line of the email message

7. Click the Trusted Senders tab.

8. Enter the email address(es) that will not be checked by the Spam filter.

9. Click Save.

How do I forward my smartermail email to another address?

The following article explains how to forward your email to another address. The email is first received in your inbox and then a copy is sent to a specified address. The original email remains in your inbox, unless you instruct SmarterMail to delete the message.

To forward email automatically to another address, please follow these steps:

1. Open a browser window and go to one of the following URLs: * http://mail.yourdomainname.com

2. Login using your email address and password.

3. From Settings menu, select My Settings.

4. Enter the forwarding address. If you are forwarding to more than one address, use a comma to separate the addresses. For example: user1@yourdomain.com, user2@yourdomain.com, user3@yourdomain.com.

5. If you want to have the messages deleted after they are forwarded, check Delete message on forward (otherwise a copy of the message will remain on the mail server).

6. Click Save.

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