How do I enable Spam filters for my email account in SmarterMail?

The following article explains how to enable Spam filtering for your mail account. SmarterMail includes many advanced anti-Spam measures that help keep out unwanted junk mail. There are three levels of Spam probability: low, medium and high. Customizing Spam settings flags certain messages for their level of Spam probability. The flagged messages are then handled according to specified actions for each level. To set a Spam filter for incoming email messages, please follow these steps:

1. Open a browser window and go to one of the following URL:

2. Login using your email address and password.

3. From the Settings menu, select My Spam Filtering.

4. Select the radial button Override Spam settings for this account.

5. Click the Actions tab.

6. For each Spam level (Low, Medium, and High), choose the Weight and Action for an e-mail. If you choose to add text to the subject line of messages, enter it in the text box below the action drop down menu. The actions are defined as:

* No Action: nothing is done to the email message

* Delete Message: the email message is immediately deleted

* Move to Junk E-Mail folder: the email message is moved to the junk email folder (a default folder created by SmarterMail)

* Add text to subject line: additional text can be added to the subject line of the email message

7. Click the Trusted Senders tab.

8. Enter the email address(es) that will not be checked by the Spam filter.

9. Click Save.

How do I forward my smartermail email to another address?

The following article explains how to forward your email to another address. The email is first received in your inbox and then a copy is sent to a specified address. The original email remains in your inbox, unless you instruct SmarterMail to delete the message.

To forward email automatically to another address, please follow these steps:

1. Open a browser window and go to one of the following URLs: *

2. Login using your email address and password.

3. From Settings menu, select My Settings.

4. Enter the forwarding address. If you are forwarding to more than one address, use a comma to separate the addresses. For example:,,

5. If you want to have the messages deleted after they are forwarded, check Delete message on forward (otherwise a copy of the message will remain on the mail server).

6. Click Save.

How do I configure Outlook and Outlook Express for my E-Mail Accounts?

How do I configure Outlook and Outlook Express for my E-Mail Accounts?

The following article explains how to download mail from your account using Microsoft Outlook or Outlook Express. Outlook

1. In Outlook, go to the Tools menu and click on Email Accounts.

2. Select Add a new email account and then click Next.

3. Select POP3 and then click Next.

4. Enter your email information: * Your Name: your name

* Email Address: the email address the messages will be sent from

* Incoming Mail server (POP3):

* Outgoing Mail server (SMTP):

* User Name: the email address used to log into the webmail

* Password: the password for the email address

5. Click on More Settings and select the Outgoing Server Tab.

6. Check My outgoing server (SMTP) requires authentication.

7. Select Use same settings as my incoming mail server.

8. Click Ok. Click Next. Click Finish.

Outlook Express

1. In Outlook Express, go to the Tools menu. Click on Accounts...

2. A box will appear. Click Add and select Mail.

3. Enter your name as you want it to appear on your emails and click Next.

4. Put in your email address, which consists of a user you set up in webmail and, and then click Next.

5. Set the server type as POP3.

6. For incoming and outgoing mail servers, enter (where is your domain name and extension such as .com).

7. Click on Next.

8. Enter your email address for the Account Name. Enter the password you set for this account.

Note: Do NOT check the box "Log on using Secure Password Authentication".

9. Click Next and then click Finish. After you click Finish, you should see the following window. If not, go to the Tools menu, and click on Accounts. After clicking Accounts the window will appear. In this window, click on your domain until it is highlighted, then click on Properties.

10. When the next screen appears, click on the Servers tab. Under Outgoing Mail Server, check the box next to My server requires authentication. Click Okay. Note: You MUST do this step so you can send mail from your domain.

11. Now, you're ready to send and receive mail. To set up multiple accounts, follow these steps again.

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